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1. Do
reset and installation instructions come with the
filter?
Yes, we send them with the digital
filters.
2. Does
the box need to be reset before the filter will
work?
It doesn't, but it is best to do so.
3. Do I still have to order the pay per
views?
Yes, you won't be able to tell the filter is even
on there. It's a filter. Order your pay per view. Then when your
bill comes you'll see that you haven't been charged. It's your
responsibility to make payment arrangements.
4. How, when, why do you
ship?
We ship via United States Postal Service. It will
come directly to your mailbox! We ship the same day. This doesn't
mean you will get it the same day. It just means we process your
order fast. It usually takes 3-5 business days to arrive but can
take up to 10 business days depending on your
location.
5. Can I take the filter off after I've watched
pay per views?
You will need to repeat the reset instructions
that come with the filter before taking it off. If you don't
reset it first, it could result in duplicate charges. Just try to
think of it as part of the box from now on.
6. How do I know the memory is
reset?
The box will temporarily forget the channel
programming when it's reset.
7. Is there a money back
guarantee?
All sales are final, However, we offer a 30 day
guarantee against manufacturing defects. If you beleive your
product is defective, E-mail support@digitalfiltersales.com to
receive a RA number.
8.
Can the cable company detect
it?
The only way they can detect it is if you invite
them into your house without taking it off first.
9. Do I get HBO, Cinemax, and other premium
channels?
No, it's for pay per views only. A pay per view is
an event that you order with your remote at the time of viewing.
Like new movie releases, adult films, boxing events, Ultimate
Fighting, WWF, etc. Anything that's pay per view.
10. Will it work on Satellite or normal
cable?
Sorry but it will not. It's for digital cable
only.
11. How do I know its safe to use my Credit Card
on your Website?
Our Credit Card processing is done by Cardservice
International. One of the largest processors in the world. When
you checkout, you are taken to the Linkpoint secure server for
the actual transaction, then returned to our website. All your
information remains on the Linkpoint secure server.
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